Welcome to Pay-Tel of America, Inc. web site. It is our goal to help with making communication with your loved ones and friends in jail more convenient.
Pay-Tel of America has been working hard to give you options with opening an account with us and with receiving calls from an individual that is incarcerated.
Many customers are using cell phones, cable phones or a competitive local phone company (i.e., not the prevailing local phone company for your area), these carriers do not allow inmate collect calls to be billed to your number. If you have accepted a high number of collect calls, you may have reached the billing limit that is allowed with your local phone company*.
Our goal is to provide you with quick and courteous service. You may set up an account online at any time or you can set up an account by contacting us Monday through Friday, 8:00 a.m. to 4:30 p.m. at 1-800-546-5460. To setup your accounts or make payments to us by phone please have your Visa, MasterCard or Discover available.
When setting up your prepaid account, you can budget your calls and avoid any interruptions in receiving calls. To set up your prepaid account online please click on the “Start Prepaid Service Now” button below.
Start Prepaid Service Now
* Please keep in mind, if Pay-Tel of America, Inc. receives notification from your local telephone company of an outstanding balance on your local phone bill for Pay-Tel of America, Inc. calls, your Pay-Tel of America account privileges may be suspended until the outstanding balance is paid. In addition, Pay-Tel of America reserves the right to use the money that was placed in the prepaid account to satisfy past due charges billed through your local telephone company.
Inmate Telephone Calls from the County Jails May be recorded and may be monitored.